If you're on Xero and relying on Hubdoc to pull transactions out of PDF bank statements, you've probably hit its limits. Xero itself now points you elsewhere — here's the honest picture and a converter that ties out.
Line-item extraction from bank statements has long been Hubdoc's most-requested feature. On 31 July 2025, Xero updated the status of that top-voted request — 222 votes — to "Not in pipeline," and recommended using third-party apps from the Xero App Store for bank-statement extraction instead (Xero Central: About bank statement extraction in Hubdoc). In other words, the vendor is telling you to look outside Hubdoc for this job.
It's part of a longer trajectory. Hubdoc's automatic document fetch was discontinued in 2022 (Xero blog: Hubdoc importing docs changing), and bookkeepers widely report that its bank-statement extraction is unreliable — accuracy tends to degrade on larger statements, past roughly a thousand contacts. When a tool's own maker deprioritizes the feature and stops auto-fetch, that's your cue to find a purpose-built converter.
| BankTidy | Hubdoc | |
|---|---|---|
| Line-item bank-statement extraction | Core feature — every transaction, every file | Marked "Not in pipeline" (31 Jul 2025) |
| Reconciliation proof | Ties to the penny or flags the file | No reconciliation guarantee; reported unreliable |
| Push to Xero | Yes | Publishes docs to Xero (extraction is the weak link) |
| Credit-union, scanned & international formats | Yes | Limited |
| Behavior on large statements | No per-file size ceiling | Reported to degrade at scale |
Competitor rows sourced from Xero Central and the Xero product-updates blog. Unverifiable claims were omitted.
The reason bookkeepers distrust automated extraction is simple: a tool that silently drops a line or flips a sign creates work you can't see until reconciliation fails. BankTidy inverts that. For every statement it adds the opening balance to the sum of every extracted transaction and checks it against the printed closing balance. Match to the penny and you're done; if it doesn't tie, the file is flagged — you never import a broken extraction.
The proof is public: 14 real statements across 7 institutions and 3 countries, 100% reconciled to the penny, including a scanned US statement and a 79-transaction Spanish-language Ecuadorian statement. See the BankTidy accuracy benchmark.
Convert your next PDF bank statement to a clean, reconciled file and push it into Xero. Three full conversions a month are free, no card required.
Did Xero really deprioritize Hubdoc's statement extraction?
Yes. On 31 July 2025 Xero marked the top-voted line-item extraction request (222 votes) as "Not in pipeline" and pointed users to third-party App Store apps (source).
Does BankTidy connect to Xero?
Yes — you convert a PDF statement to a reconciled file and push it to Xero. It also exports CSV, Excel and QuickBooks (QBO).
What about big statements that Hubdoc struggles with?
BankTidy has no per-file size ceiling and reconciles the whole statement, so large months don't get silently truncated.
See how BankTidy compares with the other converters bookkeepers weigh: DocuClipper · AutoEntry · CapyParse · Statemently · BankStatementLab · Suparse.